Shipping Policy

Last Updated: July 19, 2026

At Nexa Fitness, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During high-demand periods or promotional events, processing may take slightly longer.

Shipping Methods

We offer the following shipping options:

• Standard Shipping (Available across India)

• Express Shipping (Available for selected locations)

The available shipping methods will be displayed during checkout.

Delivery Time

Estimated delivery times are:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to courier operations or unforeseen circumstances.

Shipping Charges

• Free Shipping on eligible orders (if applicable).

• Standard shipping charges will be calculated and displayed during checkout based on your delivery location and order value.

• Any applicable shipping fees will be shown before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking number and tracking link.

You can use this information to monitor your shipment's progress.

Delivery Delays & Issues

While we strive to deliver orders on time, delays may occur due to:

• Weather conditions

• Public holidays

• Courier service disruptions

• Incorrect or incomplete shipping addresses

• Natural disasters or other unforeseen events

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team for assistance.

If your package arrives damaged or appears to have been tampered with, please contact us within 48 hours of delivery and include photos of the package and product.

International Shipping

Currently, Nexa Fitness ships only within India.

We do not offer international shipping at this time. If international shipping becomes available in the future, this policy will be updated accordingly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team through the contact details provided on our website. We will be happy to assist you.